Terms of service

Welcome to HEALPATH! Our main goal is to assist you in achieving improved wellbeing and quality of life beyond the use of medication. We’re delighted that you’ve chosen to engage with us. To ensure clarity and simplicity, we’ve crafted a set of terms and conditions. Rest assured, we’ve made an effort to keep them plain and free of technical jargon. If you have any questions, please feel free to ask.

A Friendly Reminder

By using our services, you are indicating your acceptance of these terms and conditions. Take a moment to review them, please.

Your Health Information Is Secure with Us

We value your privacy greatly and will handle your medical information with the utmost care, complying with all relevant privacy regulations. We utilize your health data to provide you with exceptional care. We encourage you to read our user-friendly privacy policy. It outlines our unwavering commitment to keeping your information safe and protected.

Let’s Discuss Appointments

When you schedule an appointment, that time is reserved exclusively for you. If you need to cancel, kindly inform us at least 24 hours in advance to avoid a 50% cancellation fee. This helps us offer your appointment slot to another patient. No-shows will be billed the full appointment fee.

Our Refund Policy

We invest our dedication into every service we deliver. Consequently, once a service has been provided, we are unable to offer refunds. We trust you understand and will always strive to ensure that you find every service worthwhile.

Our Commitment

We are dedicated to providing high-quality, secure, and effective care within a comfortable environment. We pledge to uphold your rights and dignity at all times.

Your Part in This Agreement

To ensure that we can assist you effectively, we kindly request that you adhere to any advice or treatment plans provided by our healthcare professionals. If you have any concerns or questions, please don’t hesitate to communicate with us.

Addressing Concerns

While we always aim for excellence, if you are dissatisfied with any aspect of our service, please reach out to us. We are receptive and committed to promptly and fairly addressing any issues.

Legal Terms

Our website operates under the jurisdiction of Victoria and Australia’s laws. In case of any disputes leading to legal action, you must agree to the jurisdiction of the Victoria courts.

Changes to These Terms

Occasionally, we may need to update these terms to reflect changes in our services or relevant laws. Be assured that we will always inform you of significant changes.


While we make every effort to maintain the accuracy of the information on our website, we cannot guarantee its completeness or absolute accuracy, nor can we commit to continuous availability or real-time updates of the website’s content.

Copyright Notice

This website and its content are copyright © HEALPATH. All rights reserved. Unless expressly authorized in writing, you may not distribute or commercially exploit the content.

Your Acceptance

By continuing to use our services, you are confirming your agreement with these terms and conditions. Your legal rights remain unaffected.

Thank you for selecting HEALPATH. We eagerly anticipate collaborating with you on your journey toward enhanced your wellbeing and quality of life beyond medication.

Trademark Notice

All trademarks, logos, branded content, and other intellectual property associated with the ‘HEALPATH’ brand displayed on this website are the exclusive property of CL Advisory Pty Ltd. Unauthorised use, reproduction, or imitation of these trademarks, logos, branded content, or any related intellectual property is strictly prohibited.